For Stripe users:
Go to your account settings, click on “Manage Subscription,” and select “Cancel Subscription.” You’ll be redirected to Stripe's account management portal, where you can cancel your subscription in a few simple steps.
For PayPal users:
In our early stage, we used PayPal for subscriptions, but since self-cancellation isn’t a feature PayPal supports, we migrated to Stripe for better convenience. If your subscription is through PayPal, we can cancel it on your behalf.
To process your cancellation, please provide:
Your email address
Your name
The PayPal transaction number (available in the email confirmation from PayPal, as their system uses this field to locate subscriptions).
Still need help?
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